Technical support
Include the app version, device and clear steps to reproduce the issue.
Support
How can we help?
Describe the issue, device, app version and steps leading to the problem. Never send your password, PIN, full IBAN, card number or identity documents.
Privacy
For access, deletion or online-AI privacy questions.
Quick help
- App locked: use your PIN, biometrics or local recovery password.
- AI not connected: check internet access and AI consent in Settings.
- Receipt read incorrectly: capture it flat, complete and in good light; review every item.
- Delete data: Settings → Delete local vault and data.